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Privacy Policy

Last Updated: July 2025

AceSoftronics Inc. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website (acesoftronics.com) and utilize our custom web, mobile development, and CRM automation services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out contact forms, book consultations via Calendly, or email us directly. This information may include:

  • Personal Identifiers: Full Name, Email Address, Phone Number, and Company Name.
  • Project Context: Inquiry Subject, Message Details, and scheduling metadata provided via Calendly.
  • Technical Data: IP addresses, browser types, device information, and usage statistics gathered via Google Analytics cookies.

2. How We Use Your Information

We use the gathered information to provide, maintain, and optimize our services. Specifically, we use your data to:

  • Respond directly to your inquiries and deliver quotes.
  • Coordinate and schedule consultation meetings booked via our Calendly widget.
  • Monitor website performance, page loads, and user navigation trends to improve user experience.
  • Enforce site safety policies, prevent spam submissions via honeypots, and secure our systems.

3. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We share data only with trusted service providers who help us run our site or manage customer pipelines (e.g., email routing servers, Calendly scheduler, hosting server), under strict confidentiality agreements.

4. Cookies and Tracking Technologies

We use essential and analytics cookies to optimize performance and trace traffic sources. You can adjust your browser settings to refuse cookies, but some parts of the site (like the interactive Calendly widget) may not load correctly as a result.

5. Data Retention & Security

We retain your contact form submissions for up to two years to facilitate continuous client operations. We protect all transmissions using standard SSL encryption protocols. However, no transmission over the internet can be guaranteed 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to access, rectify, or request deletion of the personal data we hold about you. To exercise these rights, please email us directly at adam@acesoftronics.com.