Brand Awareness
What is Brand Awareness?
Brand awareness is the extent to which a brand is recognized by potential customers and correctly associated with a particular product or service. For example, when someone says “I need a Kleenex,” you know they’re referring to a tissue. There are plenty of other brands that create tissues, but Kleenex has become the most widely known brand. The more familiar people are with something, the more they trust it and gravitate to it.
Brand awareness is important because it helps businesses to stand out above their competition, build an audience more effectively, and generate more leads. A higher level of brand awareness typically equates to higher sales and also serves as an economic moat that prevents competitors from gaining more market share.
Brand awareness is the degree of consumer awareness of a brand and its related products. Creating brand awareness is one of the key steps in promoting and marketing a product. Brand awareness is particularly important when launching new products and services. It allows a company to differentiate itself from competitor-offered products and services.


Why is brand awareness important in marketing?
With the vast amount of products options, having a differentiated message and an audience that can distinguish a company’s brand from its competitors is crucial. It can mean the difference between success and failure for a company.
Entire marketing campaigns can be constructed around promoting awareness of a brand. Spreading brand awareness is especially important during a company’s first few years, when they are trying to make a name for themselves.
When consumers are aware of the product a company offers, they will more likely go straight to that company if they need that product, instead of researching other places that they can acquire that product. Businesses with strong branding are viewed as accepted by the market. Therefore, they are trusted more by consumers who are looking to purchase a new product.
Creating Brand Awareness Using Social Media
As of 2017, internet users spent approximately 135 minutes (2.25 hours) per day on social media sites. As a result, companies find great value in generating brand awareness on these platforms. Consumers discuss products and services of interest and those that have overwhelmingly satisfied their specific needs and desires. Alternatively, consumers also share unfavorable experiences, and often at a higher rate than satisfactory ones. Therefore, stimulating consumer interest and promoting the brand is a strategic process. As consumers view and interact with social media posts and updates, brand awareness will increase. For brand awareness to be most productive, consumers should be able to connect to the company’s website seamlessly from the social media platform. Also, it is crucial for a company to respond to negative reviews and offer a solution to the customer’s problem.
The 5 Step Guide to Increasing Brand Awareness with Social Media
Each brand faces unique challenges that they will need to address in their brand awareness studies — new competition or a product recall, for example — but addressing these four pieces will give you an accurate picture of how your brand stands.